The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to unauthenticated modification of a linked customer's stored profile fields in versions up to, and including, 2.4.7 Its first-party Fluent Forms integration (FeedIntegration::notify()) opens a ticket from each public form submission and, for a logged-out submitter, resolves the submitted email to an existing WordPress account via get_user_by('email', ...) without verifying the submitter controls that address, then passes the attacker-supplied data to Customer::maybeCreateCustomer(). This makes it possible for unauthenticated attackers to overwrite a limited set of a registered customer's stored profile fields where an administrator has enabled a FluentSupport feed on a public form. The email address, role and status are never changed; first and last name are overwritten only when the target user has no name set in user meta; and other fields (title, address, city, state, zip, country) are writable only where an administrator has mapped them in the feed.
Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).
| Vendor | Product | Default status | Versions | ||||||
|---|---|---|---|---|---|---|---|---|---|
| wpmanageninja | Fluent Support – Helpdesk & Customer Support Ticket System | unaffected |
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Advisories
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Fixes
Solution
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Workaround
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References
History
Sat, 07 Nov 2026 02:45:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| Description | The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to unauthenticated modification of a linked customer's stored profile fields in versions up to, and including, 2.4.7 Its first-party Fluent Forms integration (FeedIntegration::notify()) opens a ticket from each public form submission and, for a logged-out submitter, resolves the submitted email to an existing WordPress account via get_user_by('email', ...) without verifying the submitter controls that address, then passes the attacker-supplied data to Customer::maybeCreateCustomer(). This makes it possible for unauthenticated attackers to overwrite a limited set of a registered customer's stored profile fields where an administrator has enabled a FluentSupport feed on a public form. The email address, role and status are never changed; first and last name are overwritten only when the target user has no name set in user meta; and other fields (title, address, city, state, zip, country) are writable only where an administrator has mapped them in the feed. | |
| Title | Fluent Support <= 2.4.7 — Unauthenticated Limited Modification of Linked Customer Profile Fields via Fluent Forms Feed | |
| Weaknesses | CWE-639 | |
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cvssV3_1
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Projects
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MITRE
Status: PUBLISHED
Assigner: Wordfence
Published:
Updated: 2026-11-07T02:29:15.139Z
Reserved: 2026-10-29T16:14:50.099Z
Link: CVE-2026-119213
Vulnrichment
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NVD
Status : Deferred
Published: 2026-11-07T03:17:01.620
Modified: 2026-11-07T03:17:01.753
Link: CVE-2026-119213
Redhat
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OpenCVE Enrichment
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Weaknesses