{"dataType": "CVE_RECORD", "dataVersion": "5.2", "cveMetadata": {"cveId": "CVE-2026-125387", "assignerOrgId": "83251b91-4cc7-4094-a5c7-464a1b83ea10", "state": "PUBLISHED", "assignerShortName": "VulnCheck", "dateReserved": "2026-11-09T22:03:10.249Z", "datePublished": "2026-11-09T23:27:53.816Z", "dateUpdated": "2026-11-09T23:27:53.816Z"}, "containers": {"cna": {"providerMetadata": {"orgId": "83251b91-4cc7-4094-a5c7-464a1b83ea10", "shortName": "VulnCheck", "dateUpdated": "2026-11-09T23:27:53.816Z"}, "datePublic": "2026-10-22T00:00:00.000Z", "title": "Faveo Helpdesk through 2.0.3 Cross-Department Ticket Tampering via TicketController", "descriptions": [{"lang": "en", "value": "Faveo Helpdesk through 2.0.3 contains an authorization bypass vulnerability in TicketController that allows authenticated agents to modify tickets outside their department by referencing raw ticket IDs. Attackers can call merge-tickets, change-owner, ticket/assign and ticket/surrender endpoints to close, merge or reassign other departments' tickets and enumerate customers' ticket subjects."}], "problemTypes": [{"descriptions": [{"lang": "en", "description": "Authorization Bypass Through User-Controlled Key", "cweId": "CWE-639", "type": "CWE"}]}], "affected": [{"vendor": "faveosuite", "product": "faveo-helpdesk", "defaultStatus": "unaffected", "versions": [{"version": "0", "lessThanOrEqual": "2.0.3", "status": "affected", "versionType": "custom"}]}], "cpeApplicability": [{"nodes": [{"operator": "OR", "negate": false, "cpeMatch": [{"vulnerable": true, "criteria": "cpe:2.3:a:ladybirdweb:faveo_helpdesk:*:*:*:*:*:*:*:*", "versionEndIncluding": "2.0.3"}]}]}], "metrics": [{"format": "CVSS", "cvssV4_0": {"version": "4.0", "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N", "attackVector": "NETWORK", "attackComplexity": "LOW", "attackRequirements": "NONE", "privilegesRequired": "LOW", "userInteraction": "NONE", "vulnConfidentialityImpact": "LOW", "vulnIntegrityImpact": "LOW", "vulnAvailabilityImpact": "NONE", "subConfidentialityImpact": "NONE", "subIntegrityImpact": "NONE", "subAvailabilityImpact": "NONE", "baseScore": 5.3, "baseSeverity": "MEDIUM"}}, {"format": "CVSS", "cvssV3_1": {"version": "3.1", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N", "attackVector": "NETWORK", "attackComplexity": "LOW", "privilegesRequired": "LOW", "userInteraction": "NONE", "scope": "UNCHANGED", "confidentialityImpact": "LOW", "integrityImpact": "LOW", "availabilityImpact": "NONE", "baseScore": 5.4, "baseSeverity": "MEDIUM"}}], "references": [{"url": "https://github.com/faveosuite/faveo-helpdesk/issues/8368", "tags": ["issue-tracking"], "name": "GitHub Issue #8368"}, {"url": "https://github.com/faveosuite/faveo-helpdesk", "tags": ["product"]}, {"url": "https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L2230-L2300", "tags": ["technical-description"]}, {"url": "https://github.com/faveosuite/faveo-helpdesk/commit/487a2c33912d701fc04bdb857775fea122ce20d1", "tags": ["patch"]}, {"url": "https://github.com/faveosuite/faveo-helpdesk/commit/70faee621b5c3c88a34e79ad2eb1f0be17e63078", "tags": ["patch"]}, {"name": "VulnCheck Advisory: Faveo Helpdesk through 2.0.3 Cross-Department Ticket Tampering via TicketController", "tags": ["third-party-advisory"], "url": "https://www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-cross-department-ticket-tampering-via-ticketcontroller"}], "credits": [{"lang": "en", "value": "hieuPenguinnn", "type": "finder"}], "x_generator": {"engine": "vulncheck-endgame"}}}}

{}

{"affected": [{"affectedData": [{"defaultStatus": "unaffected", "product": "faveo-helpdesk", "vendor": "faveosuite", "versions": [{"lessThanOrEqual": "2.0.3", "status": "affected", "version": "0", "versionType": "custom"}]}], "source": "disclosure@vulncheck.com"}], "cveTags": [], "descriptions": [{"lang": "en", "value": "Faveo Helpdesk through 2.0.3 contains an authorization bypass vulnerability in TicketController that allows authenticated agents to modify tickets outside their department by referencing raw ticket IDs. Attackers can call merge-tickets, change-owner, ticket/assign and ticket/surrender endpoints to close, merge or reassign other departments' tickets and enumerate customers' ticket subjects."}], "id": "CVE-2026-125387", "lastModified": "2026-11-10T00:17:12.157", "metrics": {"cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 5.4, "baseSeverity": "MEDIUM", "confidentialityImpact": "LOW", "integrityImpact": "LOW", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N", "version": "3.1"}, "exploitabilityScore": 2.8, "impactScore": 2.5, "source": "disclosure@vulncheck.com", "type": "Primary"}], "cvssMetricV40": [{"cvssData": {"Automatable": "NOT_DEFINED", "Recovery": "NOT_DEFINED", "Safety": "NOT_DEFINED", "attackComplexity": "LOW", "attackRequirements": "NONE", "attackVector": "NETWORK", "availabilityRequirement": "NOT_DEFINED", "baseScore": 5.3, "baseSeverity": "MEDIUM", "confidentialityRequirement": "NOT_DEFINED", "exploitMaturity": "NOT_DEFINED", "integrityRequirement": "NOT_DEFINED", "modifiedAttackComplexity": "NOT_DEFINED", "modifiedAttackRequirements": "NOT_DEFINED", "modifiedAttackVector": "NOT_DEFINED", "modifiedPrivilegesRequired": "NOT_DEFINED", "modifiedSubAvailabilityImpact": "NOT_DEFINED", "modifiedSubConfidentialityImpact": "NOT_DEFINED", "modifiedSubIntegrityImpact": "NOT_DEFINED", "modifiedUserInteraction": "NOT_DEFINED", "modifiedVulnAvailabilityImpact": "NOT_DEFINED", "modifiedVulnConfidentialityImpact": "NOT_DEFINED", "modifiedVulnIntegrityImpact": "NOT_DEFINED", "privilegesRequired": "LOW", "providerUrgency": "NOT_DEFINED", "subAvailabilityImpact": "NONE", "subConfidentialityImpact": "NONE", "subIntegrityImpact": "NONE", "userInteraction": "NONE", "valueDensity": "NOT_DEFINED", "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X", "version": "4.0", "vulnAvailabilityImpact": "NONE", "vulnConfidentialityImpact": "LOW", "vulnIntegrityImpact": "LOW", "vulnerabilityResponseEffort": "NOT_DEFINED"}, "source": "disclosure@vulncheck.com", "type": "Secondary"}]}, "published": "2026-11-10T00:17:12.157", "references": [{"source": "disclosure@vulncheck.com", "url": "https://github.com/faveosuite/faveo-helpdesk"}, {"source": "disclosure@vulncheck.com", "url": "https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L2230-L2300"}, {"source": "disclosure@vulncheck.com", "url": "https://github.com/faveosuite/faveo-helpdesk/commit/487a2c33912d701fc04bdb857775fea122ce20d1"}, {"source": "disclosure@vulncheck.com", "url": "https://github.com/faveosuite/faveo-helpdesk/commit/70faee621b5c3c88a34e79ad2eb1f0be17e63078"}, {"source": "disclosure@vulncheck.com", "url": "https://github.com/faveosuite/faveo-helpdesk/issues/8368"}, {"source": "disclosure@vulncheck.com", "url": "https://www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-cross-department-ticket-tampering-via-ticketcontroller"}], "sourceIdentifier": "disclosure@vulncheck.com", "vulnStatus": "Received", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-639"}], "source": "disclosure@vulncheck.com", "type": "Primary"}]}

{}

{"affected": [{"configurations": [{"platform": null, "status": "affected", "versions": {"scheme": "generic", "value": "[0,2.0.3]"}}], "enrichment": {"confidence": 100.0, "confidence_source": "matching", "scores": [{"score": 100.0, "source": "matching"}]}, "original": {"product": "faveo-helpdesk", "source": "cna", "vendor": "faveosuite"}, "product": "faveo-helpdesk", "vendor": "faveosuite"}, {"configurations": [{"platform": null, "status": "affected", "versions": {"scheme": "generic", "value": "[0,2.0.3]"}}], "enrichment": {"confidence": 95.0, "confidence_source": "inferred", "scores": [{"score": 95.0, "source": "inferred"}, {"score": 100.0, "source": "matching"}]}, "product": "faveo_helpdesk", "vendor": "ladybirdweb"}], "created": "2026-11-10T00:45:07.293444+00:00", "updated": "2026-11-10T01:15:07.366159+00:00", "vendors": ["faveosuite", "faveosuite$PRODUCT$faveo-helpdesk", "ladybirdweb", "ladybirdweb$PRODUCT$faveo_helpdesk"]}